Terms & Conditions

1. Introduction & Acceptance

Welcome to Dream Spirit Travels ("DST", "we", "our", "us"). These Terms and Conditions ("Terms") govern your access to and use of our website located at dst.travel (the "Service"), operated by Dream Spirit Travels, registered in the United Kingdom.

By accessing or using our Service, you agree to be bound by these Terms, our Privacy Policy, and our Cookies Policy. If you disagree with any part of these Terms, you must not access or use the Service.

These Terms constitute a legally binding agreement between you and Dream Spirit Travels. We recommend that you print or save a copy of these Terms for your records.

2. Description of Service

Dream Spirit Travels ("DST", "we", "our", "us") is a registered private limited company operating as a travel agency that specialises in digital travel services. We are a private entity and are not a government body or agency. We provide data-driven tools and professional consultancy including Visa Eligibility Assessments, Country Discovery, Trip Planning, and legal consultancy related to travel and immigration matters.

Our Service combines technology-driven decision tools with professional expertise to help travellers make informed decisions about their journeys. We offer guidance on visa processes, destination selection, and trip logistics through our digital platform.

Important Disclaimer: While Dream Spirit Travels provides professional travel services and legal consultancy, we do not guarantee visa issuance, approval, or entry into any country. Visa decisions remain the sole authority of the respective government bodies and consular offices. Our assessments, recommendations, and consultancy are based on available data and professional knowledge, but outcomes may vary depending on individual circumstances and changing government policies. We do not guarantee the accuracy of third-party government data or the outcome of any visa application process.

3. User Responsibilities & Prohibited Activities

When you create an account or use our tools, you represent and warrant that:

• You are at least 16 years of age (or the age of digital consent in your jurisdiction).
• The information you provide (e.g. nationality, passport expiry, travel dates) is accurate, complete, and current. Inaccurate information may result in incorrect assessment results.
• You are responsible for maintaining the confidentiality of any account credentials and for all activities under your account.
• You will notify us immediately of any unauthorised access or use of your account.

You agree not to:

• Use the Service for any illegal, fraudulent, or unauthorised purpose.
• Scrape, crawl, or use automated systems to extract data from the Service without our written consent.
• Attempt to interfere with, compromise, or disrupt the Service's infrastructure, security, or other users' access.
• Upload or transmit viruses, malware, or any harmful code.
• Impersonate any person or entity, or falsely represent your affiliation with any person or entity.
• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

4. Privacy & Data Protection

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, share, and protect your personal information. By using the Service, you consent to the collection and use of your information as set out in the Privacy Policy.

We process personal data in compliance with the UK GDPR, the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), and other applicable international data protection laws. For full details of your rights, see our Privacy Policy.

5. Cookies, Analytics & Advertising Technologies

By using this Service, you acknowledge that we use cookies, web beacons, pixel tags, and similar tracking technologies for the following purposes:

• Essential functionality: Enabling core features like session management and security.
• Analytics: Understanding user behaviour to improve the Service (e.g. via Google Analytics).
• Advertising & Remarketing: Delivering relevant advertisements through Google Ads and other advertising platforms, including conversion tracking and remarketing campaigns that may display our ads on third-party websites.

Third-party advertising partners, including Google, use cookies to serve ads based on your prior visits to our Service. You may opt out of personalised advertising at any time via:

• Google Ads Settings
• Network Advertising Initiative Opt-Out
• Digital Advertising Alliance Opt-Out

For comprehensive cookie information, please refer to our Cookies Policy.

6. Intellectual Property

The Service and its original content (excluding content provided by users), features, and functionality — including but not limited to text, graphics, logos, icons, images, audio clips, data compilations, software, and the design and arrangement thereof — are and will remain the exclusive property of Dream Spirit Travels and its licensors.

The Service is protected by copyright, trademark, and other intellectual property laws of both the United Kingdom and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Dream Spirit Travels.

7. Third-Party Services & Links

Our Service may contain links to third-party websites, services, or content that are not owned or controlled by Dream Spirit Travels. These include, but are not limited to, government visa portals, travel booking platforms, advertising partner pages, and social media networks.

Dream Spirit Travels has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Dream Spirit Travels shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such third-party content, goods, or services.

We strongly recommend that you read the terms and privacy policies of any third-party website you visit.

8. Disclaimer of Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and course of performance.

Specifically regarding Visa Assessments and Travel Recommendations: Our tools use data to estimate eligibility and approval probabilities. These are estimates only. We do not guarantee visa issuance, entry into any country, suitability of a destination, or the accuracy of third-party government or travel data. Travel regulations, visa policies, and entry requirements change frequently and without notice. You should always verify information directly with official government sources before making travel decisions.

Regarding advertising content: We do not endorse or guarantee the accuracy of any advertisements or sponsored content displayed on or through our Service by third-party advertising networks, including Google Ads.

9. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Dream Spirit Travels, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of, or inability to access or use, the Service;
• Any conduct or content of any third party on the Service, including advertising content;
• Any content obtained from the Service, including visa assessment results or travel recommendations;
• Unauthorised access, use, or alteration of your transmissions or content;
• Any reliance on information provided through the Service for travel, visa, or immigration decisions.

This limitation applies whether based on warranty, contract, tort (including negligence), strict liability, or any other legal theory, whether or not we have been informed of the possibility of such damage.

10. Indemnification

You agree to defend, indemnify, and hold harmless Dream Spirit Travels and its officers, directors, employees, agents, licensors, and suppliers from and against any claims, actions, demands, liabilities, losses, damages, costs, and expenses (including reasonable legal fees) arising out of or related to:

• Your use of the Service;
• Your violation of these Terms;
• Your violation of any rights of a third party;
• Any content you submit to or through the Service.

11. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law provisions.

Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall first be referred to mediation. If the dispute is not settled by mediation within 30 days, either party may refer the dispute to the exclusive jurisdiction of the courts of England and Wales.

For EU consumers: If you are a consumer resident in the European Union, you may also be entitled to submit a dispute to the Online Dispute Resolution (ODR) platform of the European Commission at ec.europa.eu/consumers/odr.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

12. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the remaining provisions of these Terms shall remain in full force and effect. The invalidity of any provision shall not affect the validity of the remaining provisions.

13. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect by posting a notice on this page and updating the "Last Updated" date. Where required by applicable law, we will notify you by email or through a prominent notice on our Service.

What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, you must stop using the Service.

14. Contact Us

If you have any questions about these Terms, wish to report a violation, or want to exercise your legal rights, please contact us: