Service Policy
Last Updated: March 15, 2026 | Effective: March 15, 2026
Private Company
Dream Spirit Travels is a privately owned, UK-registered company (Companies House). We operate independently and are not part of, endorsed by, or connected to any public authority or statutory body.
Dream Spirit Travels (DST) is an AI-powered travel decision-support platform. We provide digital travel planning, eligibility assessments, and destination recommendations. All services delivered through this platform are proprietary digital services provided exclusively by Dream Spirit Travels. Our assessments are informational in nature and are not a substitute for independent professional advice.
All fees charged are exclusively for our proprietary digital services. We do not process, handle, or facilitate any third-party applications or filings on your behalf. Any additional fees required by the relevant authorities are separate and not collected by DST.
Eligibility outcomes, entry requirements, and travel regulations are determined solely by the relevant authorities in each jurisdiction and may change without notice. We recommend verifying all information independently before making travel decisions.
1. Our Scope of Services
A. Automated Digital Products (Instant)
Our proprietary AI engine delivers instant, 100% digital, and fully automated informational logic products based securely on user inputs:
- Visa Assessments: Automated analysis of passport, destination, and travel history against international travel rules to provide an instant summary of visa requirements.
- Country Recommendations: Algorithmic matching of travel preferences (budget, climate, safety, culture) to suggest optimal destinations.
- Trip Planning: Structuring selected destinations and preferences into a logical daily itinerary.
B. Professional Assistance Services (Manual)
Beyond our digital engine, we provide professional, bespoke manual assistance to facilitate your exact travel and logistical needs:
- Visa Assistance: We offer comprehensive administrative support to review, prepare, merge formats, and facilitate your visa applications. (Note: We operate as an independent intermediary to simplify the process for you. Applications can always be made directly via official government channels without our paid services.)
- Flight & Hotel Bookings: We operate as an independent travel facilitator, providing personalized, manual support to secure flight itineraries and exact hotel accommodations perfectly tailored to your plans.
2. Important Compliance Disclosures
To ensure total transparency and compliance with international advertising standards, please acknowledge the following limitations concerning our professional services:
- Not a Government Agency: DST is a strictly independent, private company. We are NOT an embassy, consulate, or government statutory body.
- No Approval Guarantees: While we provide professional visa application support, the final decision to approve, deny, or delay a visa rests solely and exclusively with the relevant sovereign government or immigration authority.
- Not Legal Counsel: Our assistance is strictly administrative and travel-focus. We do not provide statutory legal advice or formal legal immigration representation.
- Entry Decisions: Final admission into any country is always at the ultimate discretion of the destination's border control officers at the port of entry.
3. Input Accuracy & Service Liability
Our AI engine's output is directly dependent on the accuracy of the information you provide. DST holds no liability for inaccurate assessments or plans if you provide incorrect details regarding your nationality, travel history, or intentions.
While our systems are updated regularly with international travel regulations, geopolitical rules can change instantly. We strongly advise using our service as a highly accurate foundational guide, and confirming critical entry requirements with official embassy resources before traveling.
4. Acceptance of Terms
By purchasing and using our automated digital products (Visa Assessment, Country Discovery, Trip Planning) or our manual professional services (Visa Application Support, Flight & Hotel Booking), you formally acknowledge that you understand the scope of our services as independent facilitation. You confirm that you understand our strict Refund Policy—specifically that the generation of an automated assessment constitutes final delivery, and that professional assistance fees are strictly for administrative support, irrespective of official government outcomes.
5. Limitation of Liability
To the maximum extent permitted by applicable worldwide law, in no event shall Dream Spirit Travels, its directors, employees, partners, or agents, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; and (iii) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.
6. Global Applicability
Our platform is accessible worldwide. However, we make no representation that our services are appropriate or directly applicable for use in all geopolitical jurisdictions. Users who access or use our platform from anywhere in the world do so at their own volition and are entirely responsible for compliance with all applicable local, national, and international laws and regulations regarding online conduct, digital services, and travel requirements.
7. Indemnification
You agree to defend, indemnify and hold harmless Dream Spirit Travels and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password, or b) a breach of these Terms.