Privacy Policy

Effective Date: January 8, 2026

DST (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store,
share, and protect your information when you use our website, services, reports, and communications (collectively, the “Services”). This policy is designed to comply with global privacy laws, including the GDPR (EU/EEA/UK), CCPA/CPRA (United States – California), PIPEDA (Canada), and other applicable international data protection regulations.

1. Information We Collect

We may collect the following categories of information:

Personal Information: Name, email address, nationality, passport country, and other details you voluntarily provide.
Travel & Preference Data: Travel plans, destinations, dates, goals, and preferences submitted for assessments or planning.
Technical Data: IP address, browser type, device information, operating system, and usage data.
Payment Information: Payment status and transaction identifiers (processed securely by third-party payment providers; we do not store
full card details).

2. How We Use Your Information

We use your information to:

Provide visa assessments, country recommendations, and trip planning services
Generate personalized summaries and reports
Deliver reports via web or email
Process payments and manage transactions
Improve service quality, performance, and user experience
Communicate important service-related updates
Comply with legal and regulatory obligations

3. Legal Basis for Processing (GDPR)

Where applicable under GDPR, we process personal data based on:

User consent (when you submit information)
Contractual necessity (to deliver purchased services)
Legitimate interests (service improvement, security, and fraud prevention)
Legal obligations (compliance with laws and regulations)

4. Data Sharing & Third Parties

We do not sell your personal data.
We may share information only with:

Trusted service providers (hosting, email delivery, analytics, payment processing)
Legal or regulatory authorities when required by law
All third parties are required to protect data and use it solely for authorized purposes.

5. International Data Transfers

Your information may be processed or stored outside your country of residence. Where international transfers occur, we use appropriate safeguards
such as standard contractual clauses or equivalent protections to ensure lawful data handling.

6. Data Retention

We retain personal data only for as long as necessary to:

Fulfill the purposes outlined in this policy
Meet legal, accounting, or reporting requirements

You may request deletion of your data at any time, subject to legal obligations.

7. Your Privacy Rights

Depending on your location, you may have the right to:

Access your personal data
Correct or update inaccurate information
Request deletion of your data
Restrict or object to data processing
Withdraw consent at any time
Request data portability (GDPR)
Opt out of certain data uses (CCPA/CPRA)

Requests can be made by contacting us using the details below.

8. Cookies & Tracking Technologies

We may use cookies or similar technologies to:

Maintain website functionality
Analyze traffic and usage patterns
Improve performance and user experience

You can control cookie preferences through your browser settings.

9. Data Security

We implement reasonable administrative, technical, and organizational measures to protect personal data against unauthorized access, loss, misuse, or

disclosure. However, no system can be guaranteed to be 100% secure.

10. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your data rights, please contact:
DST Privacy Team
📧 info@dst.travel