Terms and Conditions
Effective Date: August 7, 2025
Welcome to Dream Spirit Travels. By accessing our website, using our services, or purchasing our digital products, you agree to be bound by these Terms & Conditions. Please read them carefully before proceeding.
1. Introduction
This website and associated services are operated by Dream Spirit Travels Ltd, registered in the United Kingdom.
“We”, “us”, and “our” refer to Dream Spirit Travels.
“You” or “user” refers to any individual accessing our website or purchasing our services.
2. Services We Provide
We offer both local and remote travel-related services, including:
Visa appointment bookings (e.g., Italy, Romania, Poland, and other destinations)
Document preparation & guidance
Remote and in-person travel consultations
Digital products (e.g., PDF guides, checklists, templates)
Important: We do not guarantee visa approval. Our role is to provide guidance, not immigration representation.
3. Use of Website & Services
By using our services, you agree to:
Provide accurate, current, and truthful information
Use our services for lawful purposes only
Not engage in fraudulent, abusive, or illegal activity
Not copy, resell, or exploit our content or services without written consent
4. Payment & Pricing
Prices are shown in GBP (£) or PKR (₨) depending on your region.
Prices may change based on embassy fees, service type, or urgency.
Full payment is required in advance for all bookings and digital products.
Accepted payment methods include Stripe, PayPal, Wise, bank transfers.
5. Refund & Cancellation Policy
Digital Products:
Due to their instant nature, no refunds are offered once the file is delivered.
Visa Services:
No refund if the appointment is booked or documents have been submitted.
Partial refund (minus admin fees) if you cancel before processing.
Cancellation requests must be emailed to info@dst.travel within 12 hours of booking.
6. Disclaimer
While we aim to provide accurate and timely guidance:
Embassy/VFS decisions and timelines are outside our control
Requirements may change without prior notice
We are not responsible for visa rejections or delays
We are not affiliated with any embassy, consulate, or government body
All information and services are provided “as is” without any warranty.
7. Intellectual Property
All content, designs, and digital materials on our site are owned by Dream Spirit Travels.
You may not copy, modify, or redistribute our materials without written approval.
8. User Responsibilities
You agree to:
Avoid any attempt to breach our security systems
Not impersonate another person or submit false details
Comply with all visa and travel laws relevant to your case
We reserve the right to suspend or terminate services if misuse is detected — without a refund.
9. Limitation of Liability
We are not liable for:
Visa denials or embassy/VFS delays
Third-party technical failures
Indirect or consequential losses (e.g., missed flights, hotel bookings)
Our maximum liability is limited to the amount you paid for the affected service.
10. Data Protection
We comply with UK GDPR, EU GDPR applicable data protection laws. Your data is handled in accordance with our Privacy Policy.
11. Force Majeure
We are not responsible for delays or failures caused by events beyond our control, such as:
Natural disasters
Embassy or government closures
Internet outages
Political instability or travel bans
12. Modifications
We may update these Terms at any time. The latest version will always be available on our website, and continued use of our services indicates your acceptance.
13. Governing Law
These Terms are governed by:
UK law for UK-based clients
Applicable EU and local laws for EU and remote international clients
14. Contact Us
For questions, concerns, or disputes:
📧 info@dst.travel
🌐 www.dst.travel